Modernising transport safety practices
Driving continuous improvement across a government transport authority.
Related Services
Major Projects AdvisoryA state government transport authority needed support to strengthen its regulatory framework and improve how transport services were delivered.
The goal was to enhance safety, efficiency, and long-term sustainability across the state’s transport network.
How we helped
Our role
We worked closely with the authority to deliver a targeted improvement program, collaborating across commercial, governance, and policy areas. We also led a comprehensive stakeholder engagement process across transport hubs to ensure alignment and practical outcomes.
Objectives
- Strengthen the regulatory framework to improve oversight of operations, health and safety, commercial arrangements, and licensing.
- Review and improve commercial structures between the authority and government-owned corporations to enhance efficiency and sustainability of service delivery.
- Shape and support the procurement strategy to secure transportation service providers.
Outcomes acheived
The improvements led to a stronger, more consistent approach to transport regulation and service delivery. The client is now better positioned to:
- Manage risk through a fit-for-purpose regulatory framework.
- Optimise service delivery and funding models for long-term sustainability.
- Achieve consistency in critical functions, such as licensing and commercial management.
By embedding these changes, the authority can deliver safer, more reliable transport services that meet the needs of the community now and into the future.
