Financial Services

Mutual Bank AML/CTF program uplift

Mutual Bank AML/CTF program uplift

We partnered with a leading mutual bank to strengthen its Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) capabilities through a comprehensive nine-month engagement.

2 min read
Overview How we helped Outcomes acheived

We partnered with a leading mutual bank to strengthen its Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) capabilities through a comprehensive nine-month engagement.

The program focused on developing an updated ML/TF risk assessment and AML/CTF framework, as well as designing and implementing enhanced customer due diligence procedures.

How we helped

Our role

Our work was delivered in three phases, addressing technical gaps and supporting implementation where operational effectiveness needed improvement.

We worked closely with the client to:

  • Update its Part B Program and embed processes to meet customer identification requirements.
  • Enhance ongoing due diligence and transaction reporting processes.
  • Develop a tailored quality assurance framework and refresh the controls library.
  • Introduce role-based training to build internal capability and improve governance.
  • Provide AML/CTF Board training and refine reporting to support senior management oversight.

Outcomes acheived

Our deliverables included recommendations for a future-fit AML/CTF operating model and guidance to support long-term sustainability of the financial crime team and its supporting technology infrastructure.

The engagement was well received by the client and its leadership team, resulting in a more resilient, mature, and sustainable non-financial risk environment.