Quarterly expense audits uncover risk and drive accountability
KordaMentha was engaged to audit employee travel and expense claims at a major telecommunications provider. Our data-led approach identified non-compliance and inefficiencies, leading to an ongoing quarterly audit arrangement.
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KordaMentha Data Analytics was engaged by a leading telecommunications provider to review employee travel and expense claims, following heightened regulatory scrutiny and concerns about inappropriate submissions.
Working closely with the organisation’s Fraud Management and Investigations team and Finance department, we assessed compliance against internal policies and identified areas of risk and inefficiency.
Our findings informed a broader strategy to strengthen oversight and improve expense governance.
How we helped
We developed and executed a suite of targeted data analytics tests to assess compliance, fair use, and process efficiency. Each employee was risk-ranked based on their results, enabling focused follow-up and remediation.
- Reviewed the organisation’s Travel and Expense Reimbursement Policy
- Collaborated with internal fraud and finance teams to define focus areas
- Built a custom expense validation model
- Extracted and cleansed data from multiple internal and external sources
- Conducted analytics tests across five key risk dimensions
- Delivered a visualisation tool for authorised users to explore findings
- Produced a detailed report highlighting non-compliance and risk areas
Outcomes acheived
- Ongoing audit engagement: Quarterly reviews now embedded
- Policy compliance: Non-compliant claims identified and addressed
- Fair use enforcement: Policy abuse flagged for internal action
- Benchmarking insights: Expense patterns compared across teams
- Revenue protection: Overspending and leakage risks mitigated
- Process improvement: Approval workflows streamlined
- Risk profiling: Employees ranked by risk exposure
- Stakeholder visibility: Dashboards enable targeted follow-up
