Retail & Consumer

Retail & Consumer

Navigating retail disruption confidently

From recovery to reinvention, Australia’s retail operators are under constant pressure. Some brands are thriving while others struggle to stay ahead of rising costs, margin pressures, staffing issues and wage compliance, all amid an environment of shifting consumer expectations and behaviours.

Customers now demand value, sustainability and exceptional experiences online and in store. While digital continues to grow, bricks-and-mortar remains central to the retail journey.

If your retail business is under financial stress, you have options. Our trusted relationships with major lenders can create time and confidence, while we work alongside you to find the right outcomes for your business, staff and community.

We can also help align operating models to meet future customer demand, optimise your retail footprint, and resolve complex workforce challenges. With a people-first approach, our services span restructuring and real estate advisory through to payroll reviews and performance improvement.

We’re here to ensure your business doesn’t just survive, it’s ready to thrive.

How we help

  • Performance improvement & cost control

    We work with you to identify cost drivers, review reporting systems and improve efficiency, enabling smarter decisions and stronger financial outcomes.

  • Payroll advisory

    We bring deep expertise in payroll reviews, payroll transformation and payroll remediation to help businesses navigate complex Modern Awards and Enterprise Bargaining Agreements (EBAs), avoid costly underpayments, and streamline payroll systems and processes.

  • Restructuring & turnaround support

    When your business faces financial or operational stress, we partner with you and your stakeholders to stabilise operations, protect jobs and build a path to recovery.

  • Real estate & asset strategy

    From lease negotiations to optimising store networks, we provide independent advice to ensure your locations are fit for purpose and aligned with long-term growth.

  • Operating model redesign

    We help align structures, systems and processes to meet changing customer expectations, optimise retail footprints and strengthen service delivery.

  • Workforce planning & productivity

    We help resolve complex workforce challenges, from staffing and rostering to performance management, ensuring your team can meet demand and deliver for customers.

  • Post merger integration

    We help ensure a smooth transition after a merger by aligning leadership, governance and strategy. Our team works with you to integrate operations, optimise resources and build a unified culture that drives sustainable growth and long-term performance.