Implementation Services
Accelerating outcomes
At KordaMentha, we don’t just advise, we act. We work alongside clients to turn strategy into reality, embedding ourselves within organisations to deliver operational excellence where it matters most.
Our Australia based specialist team is trained to meet the specific needs of each engagement, depending on the requirements and regulations of clients. With our extensive experience in engagements under high regulatory and legal scrutiny, we understand the importance of maintaining confidentiality and discretion.
We are trusted by private, corporate and government clients to deliver cost effective and tailored solutions with flexibility, speed and impact.
We deliver practical, scalable solutions across three core pillars: People, Process and Technology.
People
We help you build capability and confidence across your teams. Our tailored training and development programs support compliance with regulatory requirements and equip your people with the skills to meet today’s challenges.
Our flexible training solutions and talent development programs provide your organisation with the necessary expertise through our cost-effective and comprehensive content and talent pipeline. We also provide hands-on support for administrative and crisis management functions, keeping your operations running smoothly and effectively.
Process
We work with you to refine processes and strengthen governance so your organisation can achieve consistent, high-quality outcomes.
Our services include AML/CTF solutions, litigation support, contract management, e-discovery, remediation, due diligence support for forensic investigations. Every solution is tailored to help you streamline operations and improve reporting transparency.
Technology
We deliver agile, adaptable technology solutions that integrate seamlessly into your business. Our team helps you manage compliance and operational demands, while providing the expertise to train and co-source your platforms.
Our services include end-to-end AML/CTF solutions, digital platforms for class action processing, and specialised systems or commercial real estate lenders, giving you the tools to operate securely, efficiently and at scale.
How we help
- AML as a managed service
- KordaMentha Financial Crime Academy
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Anti-Money Laundering & Counter-Terrorism Financing
We provide a full suite of specialist operational AML/CTF services. These can be dynamically tailored to client operational volumes, to enable rapid remediation or backlog response, to support business as usual requirements or provide flexible surge capacity.
Our range of services includes:
- All aspects of Know Your Customer (KYC), including onboarding and refresh activities for both individuals and complex entities
- Enhanced Customer Due Diligence (ECDD)
- Customer name screening alerts
- Transaction monitoring alerts
- Investigations of Unusual Activity Reports
- Investigations of fraud matters
- Controls testing
We also offer our expertise in the form of a comprehensive managed service. Anti-money Laundering as a Managed Service (Managed Service) is a turnkey service powered by award-winning technology platform, FrankieOne, and designed by certified AML experts. Our Managed Service enables the fast, flexible, secure and end-to-end management of your AML/CTF compliance obligations, with the added benefits of being fully customisable, onshore and cost-effective.
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Member management services
Our management platform, EnterClaim, is designed to simplify complex class action processing, allowing clients to navigate class actions with clarity and support.
To ensure the access of timely and accurate information throughout the legal process, our team acts as the central point of contact and are equipped to answer questions, provide case updates and assist with the submission of necessary documentation via EnterClaim.
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Remediation
We can assist with discrete projects and remediations. Our specialists can be trained in client technology and processes and carry out tasks on client platforms providing support and increasing operational efficiency for first line teams.
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Administration support
We specialise in providing administration support for higher education and government organisations. Our expertise includes supporting student services, contractual administration, and implementation.
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Candidate screening services
For organisations with sensitive operations, we provide a local onshore alternative to international vendors for conducting employment screening services.
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Due diligence support for forensic investigations
We provide support for completing due diligence requirements in forensic investigations. In other organisations, these resources can also be offered to law firms or used internally to triage the data indexed during Forensic technology engagements.
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Crisis management
Our team is trained in crisis management support and can help businesses deliver process improvement and emergency responses, even in situations where things escalate unexpectedly and clients require immediate support.
We can provide confidential support in the form of inbound and outbound hotline and call overflow servicing, differentiate and triage information for escalation and complaints management.
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Customer onboarding
We have extensive experience in completing identify verification and compliance processes in an accurate and efficient manner, reducing the risk of errors and fraud.
Our team is also adept at navigating regulatory requirements, which helps to streamline the customer onboarding process.
Clients have the peace of mind that all legal standards are met in a secure and reliable onboarding process, and their new customers also have a seamless and positive onboarding experience.
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Procurement
We can assist across multiple points of procurement processes, including transactional, contract management, category management and risk and compliance stages.
Alice Saveneh-Murray, Partner | Melbourne
Meet Alice, a specialist in our team
“Before anything else, preparation is the key to success.”
Alice Saveneh-Murray, Partner | Melbourne
