Financial Services

Providing specialist AML/CTF resources for a banking client

Providing specialist AML/CTF resources for a banking client

A bank engaged the Implementation Services team to provide specialist AML/CTF resources for a co-sourced Transaction Monitoring (TM) remediation, with a target date set by the regulator.

2 min read
Overview How we helped Outcomes acheived

A bank engaged the Implementation Services team to provide specialist AML/CTF resources for a co-sourced Transaction Monitoring (TM) remediation, with a target date set by the regulator.

Within two weeks of the request, we mobilised and deployed a high-performing team.

To ensure success from day one, we delivered a focused two-hour training session on key Transaction Monitoring (TM) typologies tailored to the client and industry sector, enabling immediate impact and operational readiness.

How we helped

Our team supported the client to review and remediate high-priority alerts, working closely with them to meet strict AUSTRAC regulatory commitments. We provided expertise, responsiveness and collaboration throughout, with a strong focus on precision and reliability.

In total, the client had identified approximately 1,580 high-priority alerts. Many of these had multiple triggers, requiring our team to review around 5,800 triggers overall.

Outcomes acheived

The remediation was successfully completed two weeks ahead of schedule, ensuring the client met its full compliance obligations. Throughout the engagement, the team maintained exceptional standards, achieving a 100% quality score across all alerts reviewed.

The client extended the engagement based on the team’s performance and provided feedback describing our work as “incredible” and “a testament to the team’s dedication and excellence.”

This project emphasises the vital role this kind of work plays in protecting everyday people by safeguarding the financial system, promoting fairness and safety across the economy, and preventing harm caused by illicit activities.