Strategic review and uplift of a casino transformation project
In May 2023, an Australian casino operator was directed by a state regulator to address systemic non-compliance issues related to its AML/CTF and Gambling Harm Minimisation obligations.
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Implementation ServicesIn May 2023, an Australian casino operator was directed by a state regulator to address systemic non-compliance issues related to its AML/CTF and Gambling Harm Minimisation obligations.
The organisation had initiated a large-scale transformation program but faced capability and capacity constraints that left key activities behind schedule and over budget.
To address these challenges, the client sought an independent strategic review to reset the program, strengthen governance, and restore confidence in its ability to meet regulatory expectations.
How we helped
Our role
KordaMentha was engaged to provide strategic support and practical solutions to help the client realign its transformation program and achieve regulatory compliance. Our work included:
- Reviewing and resetting the scope, timing, and sequencing of key deliverables.
- Providing tailored solutions to address compliance obligations.
- Assessing and improving ways of working for all stakeholders involved in program delivery.
- Uplifting governance and reporting processes to enhance transparency and accountability.
- Assisting with the completion of deliverables where required.
Additionally, our Implementation Services team provided quality assurance and remediation support for the Gambling Harm Minimisation stream of work.
Outcomes acheived
- Clearer accountability for deliverables and ownership of outcomes.
- A transformation program with a defined purpose, clearer strategy, and achievable milestones.
- Strengthened governance structures and supporting reporting processes.
- Enhanced internal capability and confidence to deliver the program of work.
