Implementation Services

Implementation Services

At KordaMentha, we go beyond diagnosis and recommendations. Our bias to action ensures we are committed to providing hands-on support to clients in implementing and executing key projects, swiftly assembling teams to address critical issues and seize opportunities on. 
 
Our Australia-based specialist team are trained to meet the specific needs of each engagement, depending on the requirements and regulations of clients. With our extensive experience in engagements under high regulatory and legal scrutiny, we understand the importance of maintaining confidentiality and discretion.

KordaMentha Implementation Services helps private, corporate and government clients deliver efficient, cost-effective process and operational improvement strategies, allowing them to focus on what their business does best.
 

Our journey

AML Ops has helped businesses navigate the challenges associated with managing their AML/CTF operations since 2022. We are delighted to now be a part of KordaMentha, under our new name – KordaMentha Implementation Services, where we will continue to help our clients unlock operational excellence.

Meet our experts
KordaMentha Financial Crime Training Academy Learn more
Meeting AML/CTF obligations with AML as a managed service Learn how

How we can help

Our core service pillars are focused on helping clients achieve operational efficiencies and improvements across their people, processes and technology. 

Learn more about our full range of services via the KordaMentha Implementation Services Capability Statement.

People

We offer a range of services to enhance your team's skills and ensure compliance with regulatory requirements in a cost-efficient manner. Our learning options include in-person instructor-led, as well as virtual learning which can be tailored to meet your business needs.

 

Our flexible training solutions and talent development programs provide your organisation with the necessary expertise through our cost-effective and comprehensive content and talent pipeline. Additionally, we support various administrative and crisis management needs, ensuring your operations run smoothly and effectively.

Process

We specialise in optimising processes to deliver high-quality outcomes and superior governance. Supported by robust management practices, continuous feedback cycles and rigorous reporting standards, we ensure intuitive client outcomes. 
 

Our range of services include litigation support, contract management, e-discovery support, remediation, due diligence support for forensic investigations, and identity verification and compliance process execution in customer onboarding, all tailored to enhance client operational efficiency.

Technology

We provide comprehensive technology solutions to streamline your operations and ensure compliance. Our agile team can also be trained to co-source your platforms and technology.

We offer AML as a managed service, a fully customisable, onshore end-to-end AML solution that enables the secure and cost-effective management of your AML/CTF compliance obligations. 
 

Our technology solutions also span digital platforms for class action processing and specialised support for commercial real estate lenders. 

Our services

With offices located in Australia and New Zealand, and a dedicated Financial Crime Lab we provide clients with teams holding a range of specialist skills to support a variety of organisations and agencies. Our onshore presence allows for sensitive engagements to be conducted with the highest level of security and discretion. 

Anti-money laundering and counter-terrorism financing

We provide a full suite of specialist operational AML/CTF services. These can be dynamically tailored to client operational volumes, to enable rapid remediation or backlog response, to support business as usual requirements or provide flexible surge capacity. 

Our range of services includes: 

  • •    All aspects of Know Your Customer (KYC), including onboarding and refresh activities for both individuals and complex entities

  • ​•    Enhanced Customer Due Diligence (ECDD)

  • •    Customer name screening alerts 

  • •    Transaction monitoring alerts

  • •    Investigations of Unusual Activity Reports

  • •    Investigations of fraud matters

  • •    Controls testing.
     

​We also offer our expertise in the form of a comprehensive managed service. Anti-money Laundering as a managed service is a turnkey service powered by award-winning technology platform, FrankieOne, and designed by certified AML experts. Our Managed Service enables the fast, flexible, secure and end-to-end management of your AML/CTF compliance obligations, with the added benefits of being fully customisable, onshore and cost-effective.

 

Member management services

Our management platform, EnterClaim, is designed to simplify complex class action processing, allowing clients to navigate class actions with clarity and support.

To ensure the access of timely and accurate information throughout the legal process, our team acts as the central point of contact and are equipped to answer questions, provide case updates and assist with the submission of necessary documentation via EnterClaim.

Remediation

We can assist with discrete projects and remediations. Our specialists can be trained in client technology and processes and carry out tasks on client platforms providing support and increasing operational efficiency for first line teams.

Administration support

We specialise in providing administration support for higher education and government organisations. Our expertise includes supporting student services, contractual administration, an implementation.

Candidate screening services

For organisations with sensitive operations, we provide a local onshore alternative to international vendors for conducting employment screening services.

Due diligence support for forensic investigations

We provide support for completing due diligence requirements in forensic investigations. In other organisations, these resources can also be offered to law firms or used internally to triage the data indexed during Forensic technology engagements.

Crisis management

Our team is trained in crisis management support and can help businesses deliver process improvement and emergency responses, even in situations where things escalate unexpectedly and clients require immediate support.

We can provide confidential support in the form of inbound and outbound hotline and call overflow servicing, differentiate and triage information for escalation and complaints management.

Customer onboarding

We have extensive experience in completing identify verification and compliance processes in an accurate and efficient manner, reducing the risk of errors and fraud.

Our team is also adept at navigating regulatory requirements, which helps to streamline the customer onboarding process. Clients have the peace of mind that all legal standards are met in a secure and reliable onboarding process, and their new customers also have a seamless and positive onboarding experience.

Procurement

Our specialist team can assist in multiple points of procurement processes, including transactional, contract management, category management and risk and compliance stages.